Reference

What Governs Your Account on horas78

These legal conditions set out how your account works, what we expect from you, and what you can expect from us — covering data, eligibility, and your rights as an account holder.

Account eligibility by local lawData handling and retention policyDANA, OVO, GoPay wallet conditionsCookie and tracking noticeContact rights and request paths
horas78 What Governs Your Account on horas78
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We take the handling of your account data seriously, and we want you to know exactly what we collect, why we keep it, and how you can request changes. Here is how each area works in practice for Indonesia account holders.

Data Handling

We collect account registration details and transaction records linked to your wallet — DANA, OVO, or GoPay. Data is used only for account operation and is not sold to third parties.

Cookie Policy

We use cookies to maintain your session and remember lobby preferences. You can manage cookie settings through your browser, though some features require session cookies to work correctly.

Account Security

Your account is protected with OTP verification at login. If you notice an access attempt you did not make, contact support immediately and we will lock the account pending your review.

Right to Request Changes

You may request a copy of your data, ask us to correct inaccurate records, or close your account at any time. Submit the request through live chat or email with your account ID.

LEGAL CONTACT PATHS

How to Reach Us for Policy Matters

For questions about your rights, account data, or how our legal conditions apply to your situation, our support team handles policy-related requests separately from general account help. Reach us through any of the channels below, and include your registered account details so we can locate your records and respond accurately.

Team online

Live Chat

Open the live chat from your account dashboard to submit a legal or policy query. Available during standard support hours for Indonesia account holders.

Email Support

Send a written request to our support email for data access, account review, or policy clarification. Include your registered wallet type — DANA, OVO, or GoPay.

In-Account Help Centre

Log into your horas78 account and open the Help Centre tab to find policy documents, submit a formal request, or track the status of an open query.

Legal Conditions — Questions We Hear Most

If you have a question about how our legal conditions apply to your account, start here. These are the questions we receive most often from Indonesia account holders, along with clear answers on what the policy actually means for you.

Access depends on local law and the regulations that apply to your specific region. Where local law permits online casino activity, you may open and use an account. We recommend checking your local eligibility before registering.

We collect your registration details, the wallet type you use — DANA, OVO, or GoPay — and a record of transactions. This data is used to operate your account and is held only as long as required by our policy.

Log into your account and use the Help Centre to submit a data access request, or send us an email with your account ID and registered wallet. We aim to respond within the period required by applicable law.

If the DANA, OVO, or GoPay wallet you use does not match the name on your registered account, we may suspend withdrawals pending identity verification. Contact support to resolve the mismatch before it affects your balance.

No. Our conditions allow one account per person. If we detect duplicate accounts linked to the same identity or wallet, both accounts may be suspended. Any balance held in a duplicate account is subject to review.

Submit a closure request through live chat or email. We will process the request and retain only the data required by law after closure. Any remaining wallet balance is returned to your verified DANA, OVO, or GoPay account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.